Bespoke timber staircase manufacturer TwoTwenty has appointed two regional sales managers to maintain exceptional customer service standards as the business continues to grow.
Jason Ward and Scott Jones have been promoted to regional sales managers for the North and South of England respectively. They will continue to manage their own areas and customer relationships, but will now also oversee the technical sales experts in their region.
Scott Jones joined the Foston-based firm in 2013 as a sales rep covering Oxfordshire and Gloucestershire. In his new role as regional sales manager, Scott will oversee five sales reps in the south of England, while continuing to manage his existing customer relationships.
“We’re extremely proud of our unrivalled reputation for great customer service, and for being a staircase supplier that builders and merchants can truly rely on. As a regional sales manager, it will be my job to make sure our sales team in the south is 100% focused on this ethos in everything they do.”
Jason Ward joined TwoTwenty in 2007 as a sales rep covering Cumbria and Lancashire. He was instrumental in building a thriving customer base for TwoTwenty in North Wales, and recently spent 16 months developing new business in the south of England.
“At TwoTwenty, we’re very much focused on building and maintaining great relationships with our customers, and all our technical sales experts take ownership of this individually. My new role will involve overseeing our sales team in the north of England and giving them the support they need to build those customer relationships further.”
Scott Peden, managing director of TwoTwenty, says:
“We have grown TwoTwenty significantly in recent months, and we decided that having two regional sales managers would help us to continue delivering exceptional customer service as the business expands further.
“Both Scott and Jason have a wealth of knowledge to help their respective teams grow, and will be working to increase turnover while maintaining TwoTwenty’s core values.”
TwoTwenty designs and manufactures bespoke made-to-measure timber staircases for new build homes, conversions and renovations, and works with all of the top 10 builders’ merchants in England. It aims to deliver made-to-measure stairs to site within a couple of weeks, half the industry standard lead time.